Terms of Service
These terms are an agreement between you (the business signing up, and anyone using the service on its behalf) and SYR Management Services LLC, an Arizona limited liability company (“SYR,” “we,” “us”), for use of Service. Your. Rig.™ (the “Service”). By creating an account or using the Service, you agree to these terms. If the Service asks you to check a box or click to agree, that click is how you accept these terms.
1. What the Service does
The Service helps businesses track vehicle and equipment inspections, reported issues, mileage, operating hours, service history, and upcoming maintenance, and sends reports and reminders.
2. The Service is a tool, not a mechanic
Default service intervals are general starting points, not manufacturer recommendations for your specific vehicles or equipment. You are responsible for:
- Setting intervals that match each manufacturer’s schedule and your operating conditions.
- Deciding whether a vehicle or piece of equipment is safe to use, and having qualified people inspect and repair it.
- Meeting any legal requirements that apply to you, including Department of Transportation inspection and record-keeping rules.
Alerts depend on the information your team enters. If readings, inspections, or service records are missing or wrong, alerts may be late or inaccurate. SYR is not responsible for breakdowns, accidents, injuries, fines, or other losses resulting from the condition, maintenance, or use of any vehicle or equipment.
3. Accounts and your team
- You must give accurate information and keep passwords private.
- The account owner controls who is invited, their roles, and their permissions, and is responsible for everything done under the company’s account.
- You must be at least 18 years old and authorized to act for your business.
4. Free trial
New accounts get a free trial (currently 30 days). No payment card is needed to start. When the trial ends, you need a paid plan to keep using the Service. Your data is kept during that time.
5. Plans, billing, and cancellation
- Plans are billed monthly in advance. The price depends on your plan and the number of active vehicles in your account, as shown on our Plans page. Equipment is unlimited on plans that include it.
- When you add or remove vehicles, your subscription adjusts automatically, and charges or credits are prorated.
- Payments are processed by Stripe. We receive plan, subscription status, and billing dates. We do not receive or store your full card number. Stripe and its affiliates may act as the seller of record and collect applicable sales tax, and their terms also apply to the payment.
- You can cancel any time from the Manage billing page. Cancellation takes effect at the end of the current billing period, and you keep access until then. We don’t refund partial months.
- If a payment fails, we may pause access until it is resolved.
- We may change prices with at least 30 days’ notice by email. Changes apply from your next billing period after the notice.
6. Your data
You own the information and photos your team enters (“Your Data”). You give SYR permission to store, process, and display Your Data only as needed to run, secure, and support the Service. We do not sell Your Data. Our Privacy Policy explains how we handle it. You are responsible for having the right to upload what you upload, including photos that may show people, job sites, or property.
7. Acceptable use
You agree not to misuse the Service, including by trying to access other companies’ data, interfering with its operation, reverse engineering it, reselling it without our written permission, or uploading unlawful content. You also agree not to use the Service to violate any law that applies to your work.
8. Availability and changes
We work to keep the Service available and your data safe, but we don’t guarantee it will be uninterrupted or error-free. We may improve, change, or discontinue features. If we discontinue the Service entirely, we will give at least 30 days’ notice and a way to export your records.
9. Ending your account
You can stop using the Service at any time. We may suspend or close an account that breaks these terms or doesn’t pay. After an account closes, we may delete Your Data after 90 days. Ask us before then if you want a copy.
10. Disclaimers
Except as stated in these terms, the Service is provided “as is” and “as available,” without warranties of any kind, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of liability
To the fullest extent the law allows, SYR will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. SYR’s total liability for any claim relating to the Service is limited to the amount you paid for the Service in the 12 months before the claim.
12. Indemnity
You agree to defend and hold SYR harmless from claims arising from your vehicles and equipment, your use of the Service, Your Data, or your violation of these terms.
13. Governing law
These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Except where applicable law requires otherwise, disputes will be handled in the state or federal courts located in Maricopa County, Arizona.
14. If the business changes hands
- SYR may assign these terms and transfer your account and the Service in a merger, acquisition, reorganization, change of ownership of SYR, or a sale of the Service or of all or substantially all of SYR’s assets or equity.
- A change in who owns SYR does not, by itself, require your consent. Your plan, your price, and your data go with your account; the company on the other side of the agreement is the only thing that changes.
- We will email the address on your account at least 30 days before the transfer, unless a shorter period is required by the transaction or by law, in which case we will give as much notice as is reasonably possible. The Privacy Policy explains what happens to your information.
- As a condition of the transfer, the new owner must assume these terms and the then-current Privacy Policy.
- If you do not want to continue with the new owner, you can cancel and export or download your data. You will not be charged again after you cancel.
- You may not transfer your account or these terms to someone else without our written permission.
15. Changes to these terms
We may update these terms. If a change is significant, we will notify account owners by email at least 30 days before it takes effect, at the email address on the account. Continuing to use the Service after that means you accept the updated terms. If a change would add binding arbitration or reduce a privacy commitment already stated here, we will ask you to agree to it directly rather than rely only on your continued use.
16. Contact and the whole agreement
These terms and the Privacy Policy are the full agreement between you and SYR for the Service, and they replace anything said before about it. If a court strikes out part of these terms, the rest stays in force. If we do not enforce part of these terms right away, we have not given up the rest. An email to the address on the account is enough notice from us. SYR is not liable for delays or failures caused by events beyond its reasonable control.
SYR Management Services LLC
Email: support@syrresults.com