Privacy Policy
This policy explains what information Service. Your. Rig.™ (the “Service”), operated by SYR Management Services LLC (“SYR,” “we,” “us”), collects, how we use it, and the choices you have.
1. Information we collect
- Account information: names, email addresses, company name, and roles of the people on an account.
- Fleet information your team enters: vehicles and equipment, odometer and hour readings, inspections, reported issues, notes, photos, job-site names, service records, and costs.
- Billing information: Payments are processed by Stripe. We receive plan, subscription status, and billing dates. We do not receive or store your full card number.
- Technical information: basic data needed to run the app, such as sign-in sessions and error logs.
The Service does not track your location. If your company later chooses to connect a GPS provider, we will only receive the information that connection provides, such as odometer and engine hours.
You are responsible for having the right to upload the photos your team uploads, including photos that may show people, job sites, or property.
2. How we use it
- To run the Service: showing your fleet, calculating maintenance alerts, and sending reports.
- To send account emails: sign-up confirmations, password resets, invites, the weekly report, and important notices about your account or billing.
- To support you, keep the Service secure, and fix problems.
We do not sell personal information, and we do not use Your Data for advertising.
3. Who can see your information
- Your team: people on your company’s account can see your company’s fleet information, based on the roles your owner assigns.
- Service providers that help us run the Service, only for that purpose: Supabase (database, sign-in, and photo storage), Netlify (website hosting), Stripe (payments and tax), and Resend (email delivery). Fonts and app code libraries load from Google Fonts and jsDelivr.
- Legal requirements: if the law requires it, or to protect the rights and safety of our users or the public.
- Business transfer: your account information may transfer with the Service in a merger, acquisition, reorganization, change of ownership of SYR, or a sale of the Service or of all or substantially all of SYR’s assets or equity. A change in who owns SYR does not, by itself, require your consent. We will email the address on the account at least 30 days before the transfer, unless a shorter period is required by the transaction or by law, in which case we will give as much notice as is reasonably possible. As a condition of the transfer, the new owner must assume these commitments and the then-current Privacy Policy. If you do not want to continue with the new owner, you can cancel and export or download your data instead.
4. Security
Information is sent over encrypted connections. Each company’s data is separated by database security rules so other companies can’t see it, and inspection photos are stored privately. No system is perfectly secure, but we work to protect your information.
5. How long we keep it
We keep your information while your account is active. After an account closes, we may delete it after 90 days, except where we need to keep records for legal, tax, or billing reasons.
6. Your choices
- Account owners can correct information in the app, remove team members, and remove vehicles or equipment.
- You can ask us for a copy of your information or ask us to delete it by emailing us.
- Depending on where you live, you may have additional rights. We will honor those requests as required by law. Email support@syrresults.com.
- Account and billing emails are part of the Service. The weekly report goes to owners and managers.
7. Children
The Service is for businesses and is not intended for anyone under 18.
8. Changes
If we make significant changes to this policy, we will notify account owners by email before they take effect.
9. Contact
SYR Management Services LLC
Email: support@syrresults.com